The Home

The home provides expert nursing and residential care for Older people and those with physical disabilities over the age of 50.

Queen Mary's is located in a quiet road in St Leonards-on-Sea, East Sussex, near to a bus route and approximately 1.5 miles from the town centre, seafront and mainline railway station. The home is registered with the Commission for Social Care Inspection (CSCI) and offers the highest standards of nursing care in a warm and friendly environment.

The Registered Manager Julie Lowes has more than 13 years' experience with Galleon Care and together with her committed team of Deputy Manager, nurses, carers and ancillary staff, ensures the comfort and well-being of our residents at all times.

Facilities

The home operates two units for Older People, the Fermain and the Alexandra wings.

The recently built and purpose designed Mulberry unit caters for residents who have an Acquired Brain Injury and who have rehabilitation needs. Residents in this wing, follow our Brain Injury Managed Pathway Rehabilitation programme, which works towards reintegration to the wider community.

All rooms are accessible via a specially designed passenger lift system and are decorated and furnished to a high standard, giving a feeling of warmth and homeliness throughout. With three lounges, two dining rooms a visitors' lounge and conservatory, the residents have ample space in which to enjoy their time.

Specialist equipment such has hoists, bath-lifts and nursing aids are available to ensure residents' safety and comfort.

To provide a comfortable and satisfying lifestyle the home is arranged with the most modern facilities, namely:

• Passenger/wheelchair lifts between all floors
• Therapeutic bathing
• Comprehensive nurse call system
• Free laundry service
• "In-house" hairdressing facilities
• Hobbies/Activities meeting room

Services

Queen Mary's excellent chef provides an interesting, nutritional and varied choice of meals throughout the day where individual preferences are taken into account and special diets catered for at all times.

The home is frequently visited by hairdressers, chiropodists, dentists and opticians, with all residents able to access these services at a modest additional cost at a time to suit.

Visiting

Visitors are always welcome at any time although we do ask that meal times are avoided when possible as the home is very busy at these times and we like to retain the dignity of all residents that need assistance with feeding. We respectfully request that all visitors leave the home by 10.30pm each evening although these times are flexible upon request.

Nursing Care

The home caters for a wide range of physical and mental needs with qualified and experienced nursing and care staff on duty 24 hours a day. Individual nursing care programmes are developed in conjunction with the Service Users and their families, to promote maximum physical and mental well being. The home prides itself on its excellent reputation in the market and exceptional standards of care are provided at all times.

Medical Care

Service Users are able to retain their own GPs if they wish; otherwise, they can transfer to our Doctor who visits the home on a regular basis.

Religious Services

The home caters for all faiths and religious services are held in the home on a regular basis with visits by ministers being arranged if required.

Meals

All meals within the home are provided by our in-house chefs who ensure the provision of fresh home-cooked nutritional meals for the pleasure of our residents.

Our daily timetable looks like this:

• Morning Tea from 06.30am
• Breakfast from 07.30am
• Mid-morning coffee & biscuits from 10.30am
• Lunch from 12.30pm
• Afternoon Tea from 3.00pm
• Supper from 5.30pm
• Night time drink from 8.00pm

Fees

Fees are calculated according to the level of nursing care required.

General Information

Surrounding the home are large landscaped gardens accessible to the residents which are in regular use throughout the summer months.

All residents are encouraged to pursue their hobbies, recreational activities and interests. An experienced Activities Organiser and Recreational Assistant ensure that all residents receive stimulating entertainment appropriate to their individual needs.

A company vehicle with wheelchair access is available for outings and visits. Activities include excursions to the seafront and beach, theatre, restaurants and places of interest together with in-house entertainment.